How do I order samples?
First, you’ll need to download, read and sign our patient agreement form. Then just fax or mail it to us and we’ll get started.

We’ve made ordering simple, with our secure, online order form. Or you can call us at 866-366-6777 and we’ll help you through the process.

If you plan to pick up your samples at our office, or need us to ship them to a non-medical clinic, have your doctor or someone authorized to perform donor insemination fill out this release authorization.

How many straws will I need?
The small tubes that contain your samples are known as ‘straws.’ Typically, two straws’ worth of sperm are used per ovulation cycle, and four or five cycles of treatment are usually required before pregnancy occurs. We offer free shipping for orders of six straws or more within the United States, and for foreign orders of 12 straws or more. You may also wish to purchase and store straws from the same donor for future siblings. We use the latest liquid nitrogen storage systems, and studies have shown that the shelf life of sperm stored this way is more than 20 years.

Why are there two kinds of straws?
That’s because there are two kinds of insemination technique: intracervical (ICI) and intrauterine (IUI). IUI is the most common procedure and can be performed with either kind of straw, though ICI straws will require a minor amount of extra preparation by your clinic when used for an IUI.

How do my straws travel?
Our Cryo Bio System® high security straw is the only system approved by the FDA for sperm storage, with features like contamination-proof, tamper-proof end caps and a special internal compartment for ID tags. Your straws will travel via FedEx, in a aluminum-clad, liquid nitrogen-filled shipping flask chilled to minus 320 degrees Fahrenheit. After arrival, your clinic will transfer the straws to their storage facilities.

We guarantee arrival in three days or less, but it’s a good idea to order well in advance of your treatment so your samples will be ready when you are.